Features · in plain English
Message delivery has been a commodity for a decade. What has never existed is the engine on the other end of it. This is that engine — and every one of these is a REST endpoint and a typed AI tool, so an agent can use it as easily as you can.
The workflow engine
Send, wait, follow up covers a promotion. It does not cover a return, an intake, a dispatch or an inspection.
Let somebody take the legs in any order and still complete every required one. Patent pending. Nobody else on this channel offers it.
The conversation adapts to this customer, order, tier, site or season — from live data, not a hardcoded fork you maintain forever.
Do this once per item, per unit, per room. The thread keeps the tally and knows when the set is complete.
Route for sign-off mid-conversation, escalate on a threshold, and carry on when it clears.
A captured signature, not a typed name. It pops a real surface and comes back attached to the record.
They leave and return tomorrow. The thread knows where they were and what they already told you.
Photos, files, location, dates, numbers with ranges and rules. Answers arrive typed and checked, never as loose text.
Totals, tallies, thresholds and quotes computed as the conversation happens — not after, in a spreadsheet.
Compose workflows into one branded experience. Returns and reorders and loyalty become a place, not three campaigns.
The channel layer
RCS rich cards and suggested replies, Apple Messages for Business, WhatsApp interactive, plain SMS when that is all there is — each in its own real shape, never a lowest-common-denominator blob.
A carousel where somebody picks several items and the thread keeps the tally — the difference between browsing and ordering. As far as we know, a first on the channel.
Every channel limits buttons, characters and media. The neutral envelope knows the limits and degrades gracefully instead of failing the send.
Your name, your logo, a checkmark at the top of the thread. Brand verification and provisioning handled through Infobip.
Take a card without a browser, and charge a stored card with one tap. The card never touches our servers.
A link, a QR on a receipt or a poster, or a keyword. Every scan and run tracked back to the campaign that produced it.
The AI layer
Drop a PDF, a flowchart or one sentence and get a working conversation. Or point your own agent at /mcp and let it read the docs and build end to end.
Wingman gives the AI the workflow's goal, options and required captures — so a person can say anything and still produce validated data. This is what makes it a conversation instead of a form.
Hand off to an agent, share the line, or take it back. Your assistant reads and writes alongside the workflow, in rich cards and carousels.
Ask a question in the thread and get an answer grounded in real query results against your own records — not a guess, and not a generic model reply.
Your model, your bill, your data boundary. Or use ours. Or use none at all — deterministic extraction works with zero AI.
When AI wants to change something real, it proposes and waits for a human. Nothing important happens because a model felt like it.
Your data
The deepest integration available anywhere, because it is your schema and you already own it. An agent reads exactly the slice a conversation needs and writes results back.
ERP, OMS, CRM, PIM, warehouse, a spreadsheet, a Google Sheet. We meet the API where it is rather than asking you to migrate.
Webhooks, API calls, the next workflow, a human, or an AI agent — fired the moment it happens, structured and validated.
Power BI, Tableau, Excel and SSMS connect as though we were a SQL Server. Live, no export step, nothing new for your BI team to learn.
Every record keeps its past, so you can ask what a customer or an order looked like on any date — useful the day something is disputed.
Bulk export any time, photos included. Bring your own storage and your files never sit with us at all.
The short version
A dozen providers will deliver a message. One platform turns that delivery into an application with state, rules, memory, real data and events — reachable by a human, an API, or an AI agent, on identical terms.
Start free
Everything on this page exists today. Start free and put one of your own processes through it.