Experiences · how the work reaches people

One job. Four ways to run it.

Your crews, your subs, a national's contractors, an office QA lead — all doing the same job, none of them willing to use the same thing. Author it once. Every route produces the identical structured record, so you never trade what the field will tolerate against what the office needs.

Rich messaging · RCS

The job runs as a real conversation in the text thread already on their phone. Nothing to install, no login, no seat to buy. This is the one that finally reaches subcontractors — and it works on the first job, not after a rollout.

Wingman · the earpiece

Hands on the wrench, workflows in the ear. The step is read to the tech, they answer out loud, and one sentence fills a dozen fields. Photos can be deferred and are tracked as debts until cleared.

The mobile app

For your own crews. Full offline — a basement, a crawlspace, a rural site all day — then it syncs when signal returns. Photos, GPS, geofence, the whole run.

Tablet & web

QA leads, inspectors, office staff and anyone finishing a job at a desk. Same run, bigger screen, and the place signatures and long forms actually belong.

For national facility management

Every contractor you direct. Over a text.

You do not control their phones, their software, or their training budget. You never will. That is why program compliance has always bottomed out at photos texted to a coordinator and a phone tree for check-in.

Send the job instead. It arrives in the thread they already have open, carries that site's requirements, verifies arrival with carrier-validated GPS, and refuses to close until the program has what it needs. No more app nonsense — for a two-truck sub or a national vendor.

Adoption on day one

There is no rollout. If they can receive a text, they are running your process on the next work order.

Your standard, every vendor

The same steps, the same proof, the same structure — whether it is your own crew or a sub you have never met.

Scorecards from real data

Because every vendor returns the identical shape of proof, performance stops being anecdotal and becomes a query.

For national & regional contractors

Your techs on the app. Your subs on a text.

You run W-2 crews in some markets and subcontract the rest — and today that means two processes, two levels of proof, and an office that can tell which is which. Here it is one authored job. Your techs get the app and the earpiece; overflow subs get the thread. The record that comes back is indistinguishable.

Auto-dispatch puts each job in front of the right person under your own rules, and a group chat opens around the work when somebody needs a second opinion — with the Commander in the room to answer from the live job.

W-2 and subs, one processAuto-dispatchGroup chat per jobSame proof either way
A field job running as a conversation on a subcontractor's phone

The same job, in a sub's thread

For the platform that already owns the customer

Or embed our engine inside yours.

If you already have the software your industry runs on, the last thing you want is to send your customers to somebody else's login. Take the field layer and put it inside your product. Your brand on the thread, your screens driving it, our engine underneath — every capability is a plain REST endpoint. Field orchestration becomes a feature you ship, not a vendor you resell.

Why this matters

The channel is a preference. The data never is.

Let every person work the way they actually work — ear, thread, phone, browser — and still close the month with one clean, comparable, queryable set of records. That is the whole trick.

Start free

Pick the hardest person to get compliance from.

Tell us about them — the sub who will not install anything, the tech who hates paperwork — and we will show you that job running on their phone.

Get a demo Paperwork in your ear How it works